UNITED STATES TERMS & CONDITIONS

Packages are open to all ages. Guests under 18 must be accompanied by an adult. All package purchasers will be contacted 3-5 days prior to the event date with the event schedule, check-in location, time, and instructions on where to pick up package inclusions. Such information will be sent by SUPER to the e-mail address or telephone number provided at the time of purchase. If you have not received this 3 days before the show, please contact us here. VIP ticket purchasers will receive communications to their provided email address before the event, offering them the opportunity to select a merchandise item. By purchasing a package, you 1) consent to receive these communications 2) agree to provide a mailing address if you choose a merchandise item and 3) acknowledge that your customer information, including email addresses and mailing addresses provided for merchandise delivery, will be shared with the artist, tour, promoter, ticketing company, venue, or any other affiliated parties as necessary to fulfill the VIP package inclusions. There will be no partial or full refund given if the ticket holder does not open SUPER’s email, select a merchandise item, or provide a mailing address within the specified timeframe. You must bring a valid photo ID matching the purchaser’s name on this order to the event. Guests who cannot present a photo ID matching the purchaser’s name on the order will be turned away. You may be required to sign a waiver and release of liability. By purchasing a package, you consent to have your photograph taken at the event. These images may appear in a collective album that will be visible to other event attendees. Certain images may be shared by SUPER, the photographer, and/or the artist for promotional purposes. Events, dates, venue location, inclusions, merchandise, package programs, and amenities may vary market-by-market and are subject to change and cancellation at any time. All sales are final. No refunds, exchanges, resales, or transfers will be permitted. All package elements will be rendered invalid if resold or transferred. Please note this offer is not valid if this ticket was purchased via Fan to Fan Resale. Partial attendance at a single-day event or multiple-day event is not eligible for a refund. The artist, tour promoter, ticketing company, venue, and any other affiliated parties reserve the right to sell additional items not currently listed, including but not limited to single-day tickets or additional packages, at their sole discretion. The artist, tour, promoter, ticketing company, venue, or any other affiliated parties are not responsible for outdated or inaccurate information provided by the guest at the time of purchase, which may result in undelivered product.

If you have ACCESSIBLE needs: Please reach out to your local venue to request more information on accessible seating. By purchasing this package, you consent to receive promotional and marketing email and SMS from SUPER. If for any reason you cannot access the linked contact form above, please contact us at vip@superfan.live. You may opt out of such promotional and marketing messaging at any time. Follow SUPER on Instagram @wearesuper.co