TERMS & CONDITIONS

Packages are open to all ages. For the Luxembourg show, all children under the age of 14 years must be accompanied by an adult holding a valid VIP ticket. For the Madrid show, all children under the age of 16 years must be accompanied by an adult holding a valid VIP ticket. For all other European shows, all children under the age of 18 must be accompanied by an adult holding a valid VIP ticket. Please note that all package purchasers will be contacted 5-7 days prior to the actual show date with additional details specific to their package schedule and instructions on where to pick up their package inclusions. Information will be sent to the e-mail address provided at the time of purchase. If you do not receive an email a few days prior to the event please contact dogstarvip@superfan.live. All package programs & times may vary market-by-market and are subject to modification at any time for any reason. All events, dates, venue, party, merchandise, and amenities are subject to change and cancellation at any time at our sole discretion. All sales are final. There are no refunds or exchanges on packages for change of mind. The artist, tour, promoter, ticketing company, venue or any other affiliated parties are not responsible for outdated or inaccurate information provided by the consumer at the time of purchase which may result in undelivered product.