VIP EXPERIENCESTOUR INFORMATION

VIP EXPERIENCES

ULTIMATE ONSTAGE PHOTO &
SOUNDCHECK VIP EXPERIENCE

  • One general admission ticket to see Duff McKagan live!
  • Early entry into the venue
  • Group photo opportunity on stage before Duff McKagan takes the stage later!*
  • VIP access to the pre-show soundcheck with Duff McKagan
  • Limited Edition VIP gift item
  • Commemorative VIP laminate & lanyard
  • Pre-show merchandise shopping opportunity (where available)
  • On site event staff & merchandise collection point
*No artist participation

SOUNDCHECK VIP PACKAGE

  • One general admission ticket to see Duff McKagan live!
  • Early entry into the venue
  • VIP access to the pre-show soundcheck with Duff McKagan
  • Limited Edition VIP gift item
  • Commemorative VIP laminate & lanyard
  • Pre-show merchandise shopping opportunity (where available)
  • On site event staff & merchandise collection point

FREQUENTLY ASKED QUESTIONS

Q: Does my VIP package give me backstage access?
A: There is no backstage access included in any of our packages. 
Q: Is there a bag policy?
A: Bag policies vary from show to show. Please check your event venue’s website for more information on their bag policy.
Q: Is parking included?
A: VIP packages do not include parking. For more information about parking at the venue, please check the venue website.
Q: When will I receive information about check-in?
A: More information about the VIP package including the check-in location and schedule will be emailed to the purchaser 3 - 5 days before the event.
Q: Can I bring my own camera?
A: Camera policies vary from show to show. Please check your event venue’s website for more information on venue bag policy.
Q: When will I receive my merchandise?
A: All merchandise will be distributed at VIP check-in on the day of the show!
Q: Where can I keep my merchandise during the show?
A: There is no storage for guest merchandise. Guests will need to keep merchandise on their person, or leave it at their seat at their own discretion. We are not liable for any misplaced product.
Q: How do I get my tickets?
A: Ticket purchasers will be notified on ticket delivery ahead of the show. Ticket delivery methods vary from venue to venue.
Q: Do the VIP packages offer accessible seating?
A: Yes, accessible seating is available for VIP packages. Please contact us at [email protected] for more information.
Q: Is there a minimum age requirement?
A: Packages are open to all ages, however exact age limitations vary per venue.
Q: Can I sell my VIP package?
A: No, unfortunately VIP packages cannot be resold.
Q: Is there a ticket purchase limit?
A: Yes, there is an EIGHT (8) ticket limit for VIP tickets. VIP packages cannot be resold.
Q: Can I refund my package if I change my mind about going to the show?
A: Unfortunately, all packages are non-refundable. Please refer to the Purchase Policy for complete details.
Q: This FAQ does not answer my question. How can I get in contact with you?
For additional inquiries, you can reach us via email at [email protected]. We would be happy to assist you!

TOUR DATES

Boston, MA

The Paradise Rock Club

US

November 4, 2024

New York, NY

Le Poisson Rouge

US

November 6, 2024

Chicago, IL

Outset

US

November 8, 2024

Denver, CO

The Bluebird

US

November 10, 2024

Los Angeles, CA

El Rey Theatre

US

November 13, 2024

Portland, OR

Aladdin Theater

US

November 18, 2024

Seattle, WA

The Showbox

US

November 20, 2024

TERMS & CONDITIONS

Packages are open to all ages. Guests under 18 must be accompanied by an adult. All package purchasers will be contacted 3-5 days prior to the event date with the event schedule, check-in location, time and instructions on where to pick up package inclusions. Such information will be sent by [email protected] to the e-mail address and telephone number provided at the time of purchase. If you have not received this 3 days before the show, please contact us immediately [email protected]. Merchandise items included in your package will be available for pickup at the venue the day of the show at the designated VIP check in location (or other designated location). All merchandise must be collected onsite on the day of the show and will not be mailed if you do not check in. If you need to add an alternate pick up name, please contact [email protected] within 10 days of purchase. You must bring a valid photo ID matching the purchaser’s name on this order to the event. Guests who cannot present a photo ID matching the purchaser’s name on the order will be turned away. You may be required to sign a waiver and release of liability. By purchasing a package, you consent to have your photograph taken at the event. These images will appear in a collective album that will be visible by other event attendees. Certain images may be shared by Superfan, the photographer, and/or the artist for promotional purposes. Events, dates, venue location, inclusions, merchandise, package programs, and amenities may vary market-by-market and are subject to change and cancellation at any time. All sales are final. No refunds, exchanges, resales, or transfers will be permitted. All package elements will be rendered invalid if resold or transferred. Please note this offer is not valid if this ticket was purchased via Fan to Fan Resale. Partial attendance at a single day event or multiple-day event is not eligible for a refund. The artist, tour promoter, ticketing company, venue and any other affiliated parties reserve the right to sell additional items not currently listed, including but not limited to single day tickets or additional packages, at their sole discretion. The artist, tour, promoter, ticketing company, venue or any other affiliated parties are not responsible for outdated or inaccurate information provided by the guest at the time of purchase which may result in undelivered product. If you have ACCESSIBLE needs: please email [email protected] as soon as you have placed your order, and we will do our best to accommodate your needs based on availability at the venue. By purchasing this package, you consent to receive promotional and marketing email and SMS from Superfan. You may opt-out of such promotional and marketing messaging at any time. Follow Superfan on Instagram @wearesuper.co